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The Workshop on Writing Effective Emails & Written Communication at Work is designed to enhance participants' ability to communicate clearly, professionally, and effectively through written correspondence in the workplace. This course provides essential skills for crafting impactful emails and other written forms of communication that foster professionalism and clarity.

Participants will learn the importance of making the right first impression through concise and well-crafted emails. The course covers appropriate greetings and salutations to ensure tone and etiquette align with business standards. Emphasis is placed on the pre-writing process, helping participants plan and organize their thoughts before drafting emails.

Students will also gain strategies for getting started, maintaining focus throughout the message, and concluding emails with proper endings. The course highlights the significance of language choice, guiding participants in using clear, respectful, and effective language to avoid misunderstandings. Additionally, the course explores techniques for encouraging replies, ensuring that emails prompt action and responses.

By the end of this workshop, participants will be better equipped to write professional, engaging, and effective emails, enhancing communication within the workplace and improving their overall written communication skills.

Department
Department
SCHOOL OF BUSINESS
Campus
Campus
Colombo Campus / Rajagiriya Campus
Level
Level
Workshops
Method
Method
Duration
Duration
02 Days
Medium
Medium

Entry Requirements

  • For anyone Interested

Programme Fees

Current Fee Structure
  • Course Fee: LKR 15,000 (Per Day)

*Subject to change without prior notice. Conditions apply.

Course Structure and Modules

  • Making the right first impression

  • Appropriate greetings, salutations

  • The pre-writing process

  • Getting started, holding focus & proper endings

  • Language matters

  • Encouraging reply