Workshop on Supervisory Skill Development
Regardless of industry, or organization size, supervisors face common challenges, because supervisors must lead people. It is the art and science of supervising and managing, and it can be a tough balance to maintain. Success as a supervisor will be determined by a critical skill set that is different to the skills that made them successful as individual performers
Department
Productivity and Quality Centre
Campus
Colombo /
Level
Workshops
Method
Lectures / case studies / group activities / video presentations
Duration
Four days (two days per week – Monday & Tuesday)Objectives
At the end of this workshop participants will be able to;
- Understand the responsibilities and roles they need to play to be successful
- Improve the critical skills required for supervising employees effectively
- Assist the management team to achieve organizational objectives
Medium: English / Sinhala
ENTRY REQUIREMENTS
Employees involved with supervisory and allied roles
Commencement
- Colombo – October 2023
Course structure and modules
- Understanding the role of the supervisor
- Planning & managing work
- Effective communication
- Managing employee performance
- Understanding labour law
- Conflict resolution
- Leading & working with teams
- Understanding generational differences
- Problem-solving & decision making
- Managing change
Programme Fees
Course Fee: LKR 12,000/=