Advanced Certificate Course in Secretarial Practice
Department
Languages
Campus
Colombo / Kandy /
Level
Advanced Certificate
Method
Weekend
Duration
Six monthsENTRY REQUIREMENTS
- Undergraduates
- A/L with one year working experience
- To have completed one year as an Executive Secretary in the cooperate sector
- For junior and middle level executives in private and public sector organizations
Commencement
- Colombo – 27th January 2024
Course structure and modules
- Role of Secretary
- Effective Customer Care
- Introduction to Office Management
- Record Management
- Effective Communication
- Modern Written Communication (Letters/ Memos/ Circulars etc)
- Meeting Techniques
- Presentation Techniques
- Office Management
- Interview Skills
- Telephone etiquette
- MS Office Package
- Manuscript
- Negotiation Skills
- 5s for Office
- Stress Management
- Time Management
- Effective Public Relations
Programme Fees
- Course Fee: LKR 50,000 + Registration Fee: LKR 2,000