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Advanced Certificate Course in Secretarial Practice

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Department

Languages

Campus

Colombo / Kurunagala / Kandy /

Level

Method

Weekend

Duration

Six months

ENTRY REQUIREMENTS

  • N/A

Commencement

  • Colombo Campus – 25th September 2021
  • Kandy Campus – 26th September 2021

Course structure and modules

  • Role of Secretary
  • Effective Customer Care
  • Introduction to Office Management
  • Record Management
  • Effective Communication
  • Modern Written Communication (Letters/ Memos/ Circulars etc)
  • Meeting Techniques
  • Presentation Techniques
  • Office Management
  • Interview Skills
  • Telephone etiquette
  • MS Office Package
  • Manuscript
  • Negotiation Skills
  • 5s for Office
  • Stress Management
  • Time Management
  • Effective Public Relations

Programme Fees

  • Course Fee: LKR 35,000 + Registration Fee: LKR 1,000