Advanced Certificate Course in Secretarial Practice

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  • Category

    Certificate Courses
  • Duration

    06 Months (Saturday)
  • Commencement

    2017-08-19
At the end of the programme, participants will be able to
  1. Gain a comprehensive knowledge of the skills and techniques required to be an effective secretary
  2. Learn the vital skills and knowledge to improve the overall administration within your office, or organization
  3. Qualify for Advanced Diploma in Secretarial Practices conducted by National Institute of Business Management
  • Entry Requirements

  • Syllabus / Content

    1. Role of Secretary
    2. Effective Customer Care
    3. Introduction to Office Management
    4. Record Management
    5. Effective Communication
    6. Modern Written Communication (Letters/ Memos/ Circulars etc)
    7. Meeting Techniques
    8. Presentation Techniques
    9. Office Management
    10. Interview Skills
    11. Telephone etiquette
    12. MS Office Package
    13. Manuscript
    14. Negotiation Skills
    15. 5s for Office
    16. Stress Management
    17. Time Management
    18. Effective Public Relations
  • Fee & Funding

    LKR 35,000/= +1000/=
  • Methodology

    Lectures, Discussions, Individual & Group work
  • Course Director(s)

    Mr. Samira Wijayasiri (Colombo)
  • Lectures & Practicals

    1530 h - 1830h

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Commencement
Dates

Full Time
Colombo
Kandy
Kurunegala
Matara
Galle
Weekend
Matara
Galle
Colombo
19 2017-08
Kandy
Kurunegala
Part Time
Kandy
23 2017-04
Kurunegala
Matara
Galle
Colombo