Advanced Certificate Course in Secretarial Practice

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  • Category

    Professional Certifications
  • Duration

    06 Months (Saturday)
  • Commencement

    2018-11-17
Colombo:
2018-11-24
Kandy:
2018-11-17
Kurunegala:
2018-10-07
At the end of the programme, participants will be able to
  1. Gain a comprehensive knowledge of the skills and techniques required to be an effective secretary
  2. Learn the vital skills and knowledge to improve the overall administration within your office, or organization
  3. Qualify for Advanced Diploma in Secretarial Practices conducted by National Institute of Business Management
  • Syllabus / Content

    1. Role of Secretary
    2. Effective Customer Care
    3. Introduction to Office Management
    4. Record Management
    5. Effective Communication
    6. Modern Written Communication (Letters/ Memos/ Circulars etc)
    7. Meeting Techniques
    8. Presentation Techniques
    9. Office Management
    10. Interview Skills
    11. Telephone etiquette
    12. MS Office Package
    13. Manuscript
    14. Negotiation Skills
    15. 5s for Office
    16. Stress Management
    17. Time Management
    18. Effective Public Relations
  • Entry Requirements

  • Fee & Funding

    LKR 35,000/- + LKR 1,000/-(Reg)
  • Methodology

    Lectures, Discussions, Individual & Group work
  • Course Director(s)

  • Lectures & Practicals

    1530 h - 1830h

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Commencement
Dates

Full Time
Colombo
Kandy
Kurunegala
Matara
Galle
Kirulapone
Weekend
Matara
Galle
Kirulapone
Colombo
24 2018-11
Kandy
17 2018-11
Kurunegala
7 2018-10
Part Time
Colombo
Kandy
Kurunegala
Matara
Galle
Kirulapone